Rent Collection Toolkit - Terms & Conditions

1. General

1.1. Utiliapps Limited ("Utiliapps") is a company registered in England and Wales of 73 Drywood Avenue, Worsley, Manchester, M28 2QA.

1.2. Rent Collection Toolkit ("RCT") is a web-based software application developed and owned by Utiliapps to assist in the calculation of various housing rent payment scenarios and is primarily for use in rent arrears collection environments.

1.3. By creating a user account to access RCT you agree to be bound by these Terms & Conditions.

1.4. By creating an organisation account for RCT you agree that you have the full authority to represent and bind your organisation to these Terms & Conditions and the words "you" and "your" shall refer to your organisation in this Agreement.

1.5. These Terms & Conditions may be changed at any time by Utiliapps

1.6. These Terms & Conditions constitute the entire agreement between Utiliapps and you (the "Agreement").

1.7. You mat not assign this Agreement to any other party.

2. Using Rent Collection Toolkit

2.1. By entering into this Agreement, Utiliapps grant you a limited, revocable, non-exclusive and non-transferable licence to access and use RCT solely for the purposes it is designed to support.

2.2. You agree to pay all fees payable to Utiliapps for your use of RCT in accordance with the pricing model in place or as updated from time to time. Utiliapps reserve the right to amend the pricing by giving you at least 30 days' notice of any pricing changes.

2.3. Utiliapps reserve the right to amend the RCT software in terms of appearance, features and specific ways of working without giving you prior notice.

2.4. You agree to use and maintain secure strong passwords which are not shared with any other person.

2.5. You are responsible for all usage of RCT including the accuracy of information that you provide to your clients.

2.6. RCT has not been designed to suit the specific business needs of any user or organisation and it is your responsibility to ensure RCT is suitable for you. You agree that your use of RCT is "as-is", "as available" and entirely at your own risk.

2.7. Utiliapps do not make any warranties or promises of any kind regarding the functionality, reliability, quality, accuracy, completeness, availability or suitability of RCT.

2.8. Utiliapps follow industry standard practice in terms of security and up to date technology processes.

3. Service levels

3.1. Utiliapps will use reasonable endeavours to ensure RCT achieves uptime of 99.9% excluding periods of scheduled maintenance.

3.2. Utiliapps will provide support for RCT via email during normal business hours with a target response time of two business days.

3.3. Utiliapps will give advanced notice (where possible) of maintenance which shall be scheduled outside of normal business hours.

4. Intellectual property

4.1. Intellectual Property Rights shall include but not be limited to software source code, confidential information, copyrights, user interface design, look and feel, patents, trade marks, design rights, rights in databases, domain names, branding, know-how and all similar rights (whether or not registered or capable of registration and whether subsisting in the United Kingdom or any other part of the world) together with the right to apply for registration of such rights and any and all goodwill ("Intellectual Property Rights").

4.2. All Intellectual Property Rights in RCT are owned by Utiliapps and nothing in this Agreement operates to transfer any RCT Intellectual Property Rights to you.

5. Limitations of liability

5.1. Utiliapps shall not be liable for any loss, damages, claims or lawsuits from you or any third party relating to:

5.1.1. accident, injury or death; or

5.1.2. loss of profits, revenues, goodwill, reputation, business, costs or damages howsoever caused; or

5.1.3. incorrect or misleading information; and

5.1.4. data security breaches.

5.2. The above exclusions and limitations of liability do not apply to the extent prohibited by law.

6. Indemnification

6.1. You agree to indemnify and hold harmless Utiliapps and all its officers, directors, employees, contractors, agents, affiliates and partners from any liabilities, claims, demands, lawsuits, recoveries, losses, damages, fines, penalties, and any other costs arising as a result of your use of RCT.

7. Data ownership and protection

7.1. You retain the rights to all data that you enter into RCT and process using RCT.

7.2. Utiliapps will comply with applicable data security and data protection rules and good practices.

8. Privacy and cookies

8.1. Utiliapps collect your name, email address, organisation name and job title when you create an account to use RCT (the "Personal Information").

8.2. Utiliapps will keep Personal Information secure and will never share it with a third party.

8.3. You agree to receive email communications from Utiliapps during this Agreement and following its termination.

8.4. Following termination of this Agreement you can opt out of receiving further email communications from Utiliapps by requesting that your Personal Information be permanently deleted.

8.5. You agree that RCT can download essential cookies to your computer that are required in order for RCT to function correctly.

8.6. RCT will not download any non-essential cookies to your computer.

8.7. You agree that Utiliapps can track your usage of RCT for the purposes of analysing usage, performance and improving RCT.

8.8. Utiliapps will not share your usage information with any third party.

9. Termination

9.1. Either party may terminate this Agreement at any time for any reason upon giving written notice to the other party. Written notice shall be email to the other party.

9.2. No refunds will be due to you from Utiliapps if you terminate this Agreement.

9.3. Utiliapps will issue a prorated refund to you for any unused period of access to RCT if Utiliapps terminate this Agreement.

10. Governing law and severability

10.1. This Agreement is governed by and shall be interpreted in accordance with the laws of England and Wales.

10.2. If any provision in this Agreement is unenforceable the remainder shall continue in effect.